Agile Coaching

About Client

ABRAXAS Informatik AG is one of Switzerland’s leading providers of comprehensive IT solutions for public administrations, authorities, and organizations. The company focuses on delivering secure, efficient, and innovative IT services that enable digital transformation while ensuring compliance with Swiss standards for data protection and security. Their expertise spans infrastructure management, application development, cybersecurity, and cloud services, all tailored to meet the unique requirements of governmental and institutional clients.

A special acknowledgment goes to Reto Gutmann, whose exceptional leadership, deep technical expertise, and unwavering commitment have significantly contributed to the success and innovation at ABRAXAS. His work exemplifies professionalism and vision, fostering collaboration and driving solutions that have lasting impact on the organization and its clients.

Goal

The overarching aim is to enhance team understanding of collaboration and collective responsibility within the organization. This involves creating a shared mindset where individuals recognize the value of transparency, trust, and open communication, ultimately enabling teams to work together more effectively toward common objectives. By promoting strong collaboration practices, teams can better align on priorities, reduce friction, and improve their ability to respond to changing needs and challenges.

In addition to fostering collaborative behaviors, the goal includes supporting the organization in its overall development journey, which means guiding structural, cultural, and process-oriented transformations that drive agility and resilience. This requires not only introducing frameworks and best practices but also cultivating an adaptive mindset at all levels, empowering leaders and teams to embrace change as an opportunity for growth rather than a disruption.

As an Agile Coach and Scrum Master, the mission is to serve as a facilitator, mentor, and catalyst for continuous improvement. This entails helping teams and stakeholders understand and internalize Agile principles, adopt iterative ways of working, and measure progress toward delivering real customer value. Acting as a servant leader, the role involves removing impediments, nurturing self-organizing teams, and ensuring that Agile ceremonies and practices bring tangible benefits rather than becoming mere formalities. Ultimately, the goal is to enable high-performing, empowered teams that can deliver sustainable value, improve time-to-market, and contribute to long-term organizational success.

Results

1. Improved Team Collaboration and Transparency
   • Facilitated workshops and retrospectives that increased cross-functional communication and reduced siloed decision-making.
   • Introduced visual management tools (e.g., Kanban boards, team canvases) to enhance visibility of work, resulting in a 25% improvement in task completion predictability within three months.
2. Established Agile Mindset and Practices
   • Successfully coached multiple teams and stakeholders on Agile principles, Scrum ceremonies, and Lean thinking, leading to higher engagement and ownership among team members.
   • Helped shift the focus from output-driven metrics to value-driven outcomes, improving prioritization and alignment with organizational goals.
3. Supported Organizational Development
   • Partnered with leadership to identify systemic impediments and implement changes that strengthened organizational agility.
   • Advocated for continuous improvement practices, resulting in a measurable reduction in delivery bottlenecks and improved responsiveness to changing business requirements.
4. Enhanced Delivery and Customer Value
   • Guided teams through iterative planning and release cycles, leading to faster delivery of key projects while maintaining quality standards.
   • Fostered a culture of feedback loops and experimentation, allowing the organization to better align solutions with user needs and regulatory compliance